Read Our Terms and Conditions


  1. Interpretation
    1.1. Except where the context requires otherwise words importing the masculine shall include the feminine; words importing the singular shall include the plural; words
    importing natural personage shall be equally applicable to corporate personage and vice versa.
    1.2. References to any statutory provision, authority, rule or code of practice shall be deemed to include the amended versions, replacements or successors of such.
  2. Relationship Between the Parties
    2.1. The client engages Armalock Locksmiths to provide the services specified in these terms and conditions and attached schedules.
    2.2. No term of this agreement or course of dealings between the Parties shall operate to make Armalock Locksmiths an employee or agent of the Client.
    2.2. Neither Party shall assign or transfer any of their rights, liabilities or obligations arising under this agreement without the prior written consent of the other Party.
  3. The Quotation
    3.1. Armalock Locksmiths shall provide to the Client a proposal for the services to be provided (“the Quotation”) which shall set out:
    a) The services which Armalock Locksmiths will undertake for the Client
    b) The date or time period within which the service will be performed
    c) The costs which the Client shall be charged for the performance of the services including
    i. Any fees which Armalock Locksmiths shall charge
    ii. Any disbursements or expenses which Armalock Locksmiths will require the Client to meet (including but not limited to the costs of materials)
    iii. Any VAT or tax element which will be payable by the Client
    3.2. The Quotation shall be attached to these terms and conditions as a schedule and where a contract is entered into between Armalock Locksmiths and the Client, the Client will be deemed to have accepted the content of the Quotation in full.
  4. The Services and the Time and Manner of their Delivery
    4.1. Armalock Locksmiths will provide such services to the Client as are set out in the Quotation.
    4.2. The services will be provided to the Client within the timeframe specified in the Quotation.
    4.3. Time frames and dates of delivery are provided for guidance only and Armalock Locksmiths makes no guarantee that the services will be performed within the specified period. For the purposes of this agreement, time shall not be of the essence and Armalock Locksmiths shall not be liable for any loss or damage suffered by the Client as a result of the delivery of services being delayed or postponed for any reason.
  5. Payments
    5.1. The contract price is set out in the Quotation, which includes details of the charges which Armalock Locksmiths will make for labour, materials and parts as well as any taxes or additional costs or expenses or disbursements which Armalock Locksmiths may charge to the Client.
    5.2. The intervals at which Armalock Locksmiths may invoice the Client in respect of the whole or an instalment of the contract price are set out in the Quotation.
    5.3. Notwithstanding 5.1 and 5.2 above, Armalock Locksmiths may vary the contract price from the amount set out in the Quotation where he has provided services which are different or in addition to those set out in the Quotation either at the specific request of the Client or because he has been required to complete additional work which was not anticipated at the time the Quotation was made, or because of market fluctuations in the price of materials.
    5.4. The Client agrees
    a) Not to withhold any sums due to Armalock Locksmiths.
    b) To settle all invoices raised by Armalock Locksmiths within 30 Actual days.
    c) To pay to Armalock Locksmiths interest at a rate of 8 percentage points per annum above the Bank of England base rate on any payments which are not settled in
    accordance with section 5.4(b).
    d) To pay to Armalock Locksmiths such costs and expenses as he may incur in recovering payment from the Client where the Client fails to make payment in
    accordance with these terms and conditions.
  6. Cancellation
    In accordance with the Cancellation of Contracts Made in a Consumer's Home or Place of Work etc Regulations (2008), and where the Client is a consumer within the meaning of section 12 of the Unfair Contract Terms act 1977, the Client may cancel this contract within 7 calendar days of signing this agreement (or within whatever extended period Armalock Locksmiths may specify in the Quotation) and shall be entitled to a full refund of any monies paid to Armalock Locksmiths, less an amount representing any reasonable administration costs which Armalock Locksmiths has incurred. Any cancellation outside this period will not entitle the Client to a refund of any monies paid.
  7. Client’s Obligations
    7.1. The Client shall be responsible for the correctness of all measurements for products or materials which he gives to Armalock Locksmiths. Where these measurements are not correct and accordingly materials or products which are ordered or provided by Armalock Locksmiths are the wrong size, the Client shall bear the expense of rectifying this.
    7.2. The Client shall co-operate with Armalock Locksmiths as may be necessary to facilitate this agreement, including but not limited to
    a) Permitting Armalock Locksmiths access to the property or location in which the services are to be supplied (“the Site”) and assuring that such access is appropriate and
    b) Providing for Armalock Locksmiths such facilities as may be necessary in order to allow him to complete the services
    c) Following Armalock Locksmiths reasonable instructions relating to safety and the state of work which has recently been completed by Armalock Locksmiths or is in the process of being completed or to the state of the Site in general, including directions and restrictions on appropriate usage, care and maintenance.
    7.3. Unless the Quotation specifies otherwise, the Client will be responsible for any cleaning and redecorating which is necessary to the Site after Armalock Locksmiths has completed the agreed services (with the exception of the removal of waste materials, which shall be the responsibility of Armalock Locksmiths as set out in 8.4, below).
    7.4. Where Armalock Locksmiths stores or keeps any materials or equipment on Site, the Client shall be responsible for the security and safety of such and shall account to Armalock Locksmiths for any loss or damage.
    7.5. The Client shall be responsible for any permissions, licenses or consents which are necessary in order for the services to be provided. The Client warrants that he has applied for and obtained all such necessary permissions, license or consents prior to contracting Armalock Locksmiths.
  8. Suppliers Obligations
    8.1. Armalock Locksmiths shall perform all duties, services and obligations under this contract with reasonable care and skill and to a reasonable standard. He shall comply with all relevant codes of practice and statutory or regulatory requirements.
    8.2. Whilst Armalock Locksmiths shall take all reasonable steps to match his work to existing colours, finishes or other aesthetics (as the Client may direct) he cannot
    guarantee any such match.
    8.3. Armalock Locksmiths shall take all reasonable care with the Clients property, including taking reasonable steps to protect the Client’s furnishing’s and wall and floor
    coverings, and the finish of doors and windows during the provision of the services.
    8.4. Armalock Locksmiths shall be responsible for managing and arranging the safe and lawful disposal of any waste materials which are generated or removed from the Client’s property as a result of the provision of the services.
    8.5. Armalock Locksmiths shall at all times hold a valid employer and public liability insurance policy and shall hold and keep up to date any and all licenses or permits as
    may be required in order to provide the Services.
  9. Property Rights and Assumption of Risk
    9.1. Any property rights, title or ownership in any property or materials which are used by Armalock Locksmiths in providing or delivering the service shall remain with Armalock Locksmiths until the Client has made payment in full in accordance with these Terms and Conditions.
    9.2. Risk in and responsibility for any products or materials which are used in the supply, performance or delivery of the Services shall pass from Armalock Locksmiths to the consumer
    a) Where Armalock Locksmiths is responsible for delivering the products or materials to the Client, upon delivery or,
    b) Where Armalock Locksmiths is not responsible for delivery, at the moment the products or materials leave Armalock Locksmiths premises.
  10. The Guarantee
    10.1. Armalock Locksmiths provides to the Client, in addition to any statutory rights which the Client may have, a guarantee that the Services provided under this contract shall be free from defective or flawed materials or workmanship for a period of [12 months] from the completion of the Services, notwithstanding that this guarantee shall not apply to:
    a) Defects or flaws which are as a result of any misuse, failure to adequately and properly maintain, neglect or failure to follow instructions or recommendations on the
    part of the Client.
    b) Any defect or flaw which is caused by mechanical or chemical damage (which is not in itself a result of some defect in the workmanship or materials) and which arises after risk in the property has passed to the Client.
    10.2. Armalock Locksmiths shall, at his sole discretion, determine the manner in which he will satisfy this guarantee, whether by repairing re-performing or replacing the
    Services or by refunding to the Client all or part of the monies which have been paid.
    10.3. Where the Client considers that the Services are defective upon delivery or performance then he shall notify Armalock Locksmiths of this within 7 days, failing which he shall not be entitled to claim the benefit of this guarantee.
    10.4. This guarantee shall not become effective until the Client has paid Armalock Locksmiths in full, failing which the Client shall not be entitled to claim the benefit of this guarantee.
  11. Termination
    11.1. These Terms and Conditions shall continue until the Services (or any mutually agreed addition, extension or variation thereof) have been provided, or until terminated in accordance with the below.
    11.2. Without prejudice to the above these terms and conditions may be terminated immediately where any of the following circumstances arise:
    a) Either Party commits a serious breach or persistent breaches of these terms and conditions including but not limited to the non-performance, neglect or default of any of his duties as outlined herein (including a failure on the part of the Client to make payment within agreed timescales) and after notice of this breach has been given to the defaulting Party it remains unremedied and unrectified 30 days after such notice.
    b) Either Party commits a breach of these terms and conditions which cannot be remedied.
    c) Either Party becomes insolvent or enters into a CVA or IVA or ceases to carry on the whole or substantially the whole of its business.
    11.3. Upon termination of this agreement the Client shall pay to Armalock Locksmiths such sums as may represent work done and expenses incurred up to and including the date of the termination.
    11.4. Any right to terminate this agreement shall be without prejudice to any accrued rights or liabilities arising out of this agreement which are in existence at the date of termination.
  12. Disclaimers and Exclusions
    12.1. Armalock Locksmiths shall not be responsible in any circumstances to the Client or any third party for any loss of profit or indirect or consequential economic damage or loss, howsoever caused, whether as a result of negligence, misrepresentation, breach of contract or otherwise.
    12.2. Nothing in the forgoing shall be read as restricting or limiting in any way to Armalock Locksmiths liability for death or personal injury.
  13. Indemnity
    The Client shall indemnify Armalock Locksmiths against any loss or damage which results from the Client’s breach of these terms and conditions or failure to abide by any of its terms.
  14. Force Majeure
    Neither Party shall be liable for any delay or failure in performing its obligations or duties under this agreement which results from circumstances outside his reasonable control including but not limited to acts of God, industrial action, war, fire, threat of terrorism, civil disturbance or rioting, government or regulatory action, breakdown in plant or machinery or shortage of raw materials or supplies.
  15. Warranty of Contractual Capacity
    Both Parties and the signatories to this agreement warrant that they are authorised and permitted to enter into this agreement, and have obtained all necessary permissions and approvals.
  16. Whole Agreement, Governing Law, Severability and Miscellaneous Provisions
    16.1. This document constitutes the entirety of the agreement between the parties. It supersedes any prior representations which may have been made, whether orally or in writing. Any modification to this agreement must be made in writing and signed by both Parties.
    16.2. This Agreement shall be governed by the Law of Scotland, England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts.
    16.3. All clauses, sub clauses and parts thereof shall be severable and shall be read and construed independently. Should any part of this terms and conditions be found invalid this will not affect the validity or enforceability of any other provision of these terms and conditions as a whole.
    16.4. All terms, conditions and covenants contained in these terms and conditions shall bind the parties and their heirs, legal representatives, successors to title and permitted assignees.
    16.5. Nothing in these terms and conditions shall incur any rights on a third party and no third party may enforce any provision of this contract under the Contracts (rights of Third Parties) Act.
    16.6. The failure by either Party to enforce any provision of these terms and conditions shall not be deemed a waiver or limitation of that part’s right to subsequently compel and require strict compliance with every provision of these terms and conditions.
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Contact us today, in Bathgate, West Lothian, for further information about our locksmiths and the services we offer.